Gypsy Rose Vintage

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About

Established in 2012, Gypsy Rose Vintage boasts a unique bohemian inspired range of floral hair accessories, wreaths and garlands with each piece lovingly hand-crafted in Great Britain by designer Rebecca Kwiatkowski.

Based in the heart of Cheshire and born out of a love for everything boho, here at GRV we strive to create truly beautiful and individual one off pieces that won’t just look amazing on your special day but will last a lifetime. Whether your looking for the perfect finishing touch to your boho bridal look or to kit out your bride tribe for your big day here at GRV we’ve got you covered.

GRV has been featured in numerous blogs such as “Brides up North” and “Whim Magazine” and has been front cover of “Your Merseyside and Cheshire Magazine” on several occasions.

Can’t find exactly what your looking for? we also offer a personalised bespoke service where designer Rebecca will work closely with you to create the perfect design tailor made for you.

Policies

SHIPPING

All items are handmade so please allow time for your order to be made. Processing time typically takes around 3-5 days so please add this time onto your delivery time.  If you require urgent delivery please contact us prior to placing your order to check your order can be completed within the required time.

All items are shipped via a trackable service and will require a signature on receipt.  Your order will always be dispatched to the Shipping address that you stated when you placed your order. If you realise that you have noted the wrong address please contact us immediately. If we have already shipped the items and the address that you noted in your order was incorrect, you will need to wait until it is returned to us or reorder your items. Unfortunately, we cannot offer refunds on order with incorrect shipping information.

Please note that international orders may be subject to additional customs charges and taxes, applied by the destination country’s customs office. Your cart will not reflect these duties as they are applied at the time of arrival by the custom’s office that received them, and are not applied to or collected by Gypsy Rose Vintage. Customs charges are the responsibility of the customer. For more information on import taxes, please contact your local customs office directly.

 

RETURNS

In addition to your legal rights, we also allow you to return goods in accordance with the terms of this returns policy excluding the original delivery charges and any return shipping costs. Please return the unused goods to us with a copy of your order number enclosed within 30 days and we will offer you an exchange or a credit note.

 

Once we have received the products and are happy with the condition we will issue your exchange or a credit note.

If you decide to return any item(s) you must advise us that you wish to cancel the item(s) within 14 days and return your order within 14 days after advising us that you wish to return the goods.

Items are only classified as faulty if they arrive damaged or the wrong product has been sent. As colour varies from monitor to monitor slight colour variations are not considered a fault in the product.

If there is any damage to your item(s) upon delivery, we will require photographs of any damage so that we can process your replacement item(s) or refund and file a claim with the postal or courier service.

If you are returning any item(s), you must contact us prior to sending the item(s) so that we are aware of their return. All items must be returned in their original packaging and with the tag(s) still attached.  Please keep your proof of return postage until we have confirmed by email that all of your returned items have been processed.

Please note that we do recommend items be returned via a trackable service which includes sufficient compensation for lost/damages during transit, you are responsible for items until they are successfully returned to us. Once we have confirmed receipt of the item(s) and we are happy with the condition we will process your exchange or issue a refund or credit note.

If any item is returned to us in an unsuitable condition, we may send it back to you so please ensure that it is packaged securely.