Returns + Exchanges

Returns

We aim for the highest levels of customer satisfaction and try to ensure all our product descriptions and images are a clear as possible to enable you to understand what you are purchasing. Except for wedding dresses, personalised, bespoke, made to order, underwear and perishable items we will refund you if the product is returned in original packaging within 14 days of receipt.

Exchanges

We aim for the highest levels of customer satisfaction and try to ensure all our product descriptions and images are a clear as possible to enable you to understand what you are purchasing. Except for wedding dresses, personalised, bespoke, made to order and perishable items we will refund you if the product is returned in original packaging within 14 days of receipt.

Items that are: wedding dresses, personalised, bespoke, made to order, underwear and perishable may have specific returns policies for each seller, refer to the sellers page for more information.